Meezan Bank Ltd Latest Jobs in Karachi September 2026

Meezan Bank Ltd Jobs September 2026

Organization: Meezan Bank Ltd

Meezan Bank is looking to hire Manager Operational Excellence in the Service Quality Department (Customer Support Group) at its Head Office in Karachi.

Qualifications

• Minimum Bachelor’s preferably Master’s from an HEC recognized institute/university (Professional certification will be an added advantage).
• Qualification in Islamic Finance will be an added advantage.

Skills

• Project management, process re-engineering, gap analysis, and workflow optimization.
• Banking operations, products, and regulatory knowledge.
• Stakeholder management, communication, and presentation skills.
• Proficiency in Excel, PowerPoint, project/process management tools, and Power BI.

Experience

• Minimum 5 years of relevant managerial experience.

Key Responsibilities

• Leading process re-engineering and improvement projects from initiation to implementation. 
• Identifying process gaps, inefficiencies, and opportunities for automation and optimization. 
• Conducting process mapping and gap analysis while developing To-Be processes and SOPs. 
• Coordinating cross-functional initiatives to drive timely implementation, cost efficiency, productivity, TAT reduction, and improved customer experience.

Department:

Service Quality Department – Customer Support Group
PLEASE APPLY online latest by October 3, 2026: https://www.meezanbank.com/careers/

Meezan Bank is looking to hire Email Analyst in the Service Quality Department (Customer Support Group) at its Head Office in Karachi.

Qualifications

• Minimum Bachelor’s preferably Master’s from an HEC recognized institute/university (Professional certification will be an added advantage).
• Qualification in Islamic Finance will be an added advantage.

Skills

• Written & Verbal Communication 
• Banking & Islamic Banking Knowledge 
• Customer Handling & Complaint Resolution 
• Problem-Solving & SLA/TAT Management

Experience

• Minimum 2 years of relevant working experience.

Key Responsibilities

• Managing and responding to customer queries and complaints through the Bank’s email channel. 
• Investigating customer concerns and coordinating with relevant departments for timely resolution. 
• Ensuring accurate, professional, compliant responses aligned with Bank policies and Shariah principles. 
• Maintaining case records, following up on pending cases, and identifying recurring issues and service improvement opportunities.

Department: Service Quality Department – Customer Support Group

PLEASE APPLY online latest by October 3, 2026: https://www.meezanbank.com/careers/

Meezan Bank Ltd Jobs September 2026

Meezan Bank Ltd Latest Jobs in Karachi September 2026