Fly Jinnah Latest Jobs in Karachi/Lahore/Islamabad August 2025

Fly Jinnah Jobs August 2025

Organization: Fly Jinnah

Position: Customer Services Manager

Job Purpose
To manage, monitor, and review FlyJinnah's daily activities in the respective station, ensuring safety, security, on-time performance, efficiency, and smooth workflow in line with the Company’s policies and regulatory requirements. Also, to establish effective business relations with civil aviation and governmental authorities, as well as GHAs and GSAs, to facilitate daily operations and achieve the best results with the least costs.

Key Result Responsibilities
Acts as the focal point in the respective station for all matters related to Operational and Security functions; ensures timely facilitation and smooth operation of daily activities as per Fly Jinnah policies and procedures laid down in the station’s operation manual.
Ensures current editions/revisions of policies, procedures, manuals, circulars, forms, and rates are all communicated to relevant offices and personnel, and that all staff have the required, valid training certification as directed by Head Office.
Coordinates with Flight Operations on the operational plan, ensures proper briefings/debriefings, ramp, check-in, safety, security, and other matters are being handled by operational procedures. Identifies delay reasons and works closely with all necessary parties to resolve them.
Liaises with line manager, Flight Operations, MCC, and all necessary parties to manage AOG, emergencies, technical delays, disruption, diversion, and service recovery.
Establishes effective relationships with local authorities, GHAs, Suppliers, and Vendors to ensure the station’s operational efficiency and sound financial management; protects the financial interest and corporate image of Fly Jinnah at all times.
Partners with Commercial Manager to ensure adherence of stations/departments to respective legislations and regulatory requirements of the General/Local Civil Aviation Authority, Security, Immigration, and Customs departments.
Key Result Responsibilities – Continued
Guides and supports the respective personnel in critical, complex situations related to laws and diversions, such as coordination for customs and immigration clearance.
Monitors the Ground Handling Agents, Ground Security Agents, Vendors, and other Suppliers' Service Level Agreements. This includes: performance, payments, meetings, communication, etc. Liaises with Commercial Manager and Head Office on SLA
Utilizes reports and data analysis to monitor customer service and payments, highlight trends, and identify gaps, aiming for improvement. Oversees and monitors the baggage handling system and resolves related or any other customer complaints.
Supports QA/ Safety/Security Departments in the audit checks, ensuring adherence of respective staff to corresponding standards and set measures and timely response to statutory requirements and findings.
Participates in local Safety or Security exercises (table-top, mock incident, etc.) where applicable; ensures Safety Incidents (including DG incidents) are reported to headquarters and local authorities.
Partners with Head Office to monitor and audit the collections from Excess Baggage, Go Show, Wheelchair, and Seat Sales, and other airport revenue-generating services; encourages the airport teams to meet/exceed targets and provide excellent services.
Provides Management with timely, comprehensive reporting on the station’s overall performance using the approved formats, which include Flight Handling Reports, Disruption Reports, Incidents/Accidents Reports, and Customer Complaints Reports, etc.
Ensures that persons representing the company (Air Arabia staff, Ground or Security handling Staff, etc.) are appropriately groomed and behave fittingly.
Performs any other duties or additional responsibilities as advised by the Line Manager.

Qualifications (Academic, training, languages)
Bachelor's degree in Management/Statistics/Finance/IT or equivalent from a recognized university, alternatively a diploma in a related field combined with necessary experience.
Basic Airport safety and security procedures and regulations training is a must.
“IATA Dangerous Goods Regulations”, “Passenger Handling”, and “Ground Operations Procedures” trainings or certificates are a must for this role.
Cost Control, Compliance, and Quality Assurance certificates and training are an added value.
Proficient in “Passenger Handling System” and “Departure Control System” (DCS)
Proficient in Microsoft Office suite, Internet, and Web Search.
Very good written and verbal communication skills, Technical reports writing, presentations, etc.
Very good in English Language, Arabic Language may be conditional for certain regions.

Work Experience
6+ years of relevant working experience in Airlines/Aviation/GHA industry, 4 of which at least in Ground Handling Operations for a multi-national mid-sized company.
Must have a minimum of 3 years of experience as “Airport/Station Manager” leading a team oatstation with departure/arrival flights; experience with a low-cost airline is a plus.
Very good knowledge of IATA/ Civil Aviation Authorities and Regulatory Bodies’ rules and regulations about Ground Handling working procedures and operating standards, GHAs, GSAs, etc. Expert in one or more of the following: Cargo, Ramp, Dispatch, DGR, and Load Control.
Strong knowledge, ties, and relationships in the Aviation Industry and Markets, to build credibility quickly. Experienced in monitoring contracts and service level agreements (SLAs).
Capable of implementing policies, procedures, and manuals in line with standards and regulations. Relative commercial background and understanding of P&L accounting. Product knowledge, high capability of understanding market needs and trends.
Exposure to QA/Safety/Security/Audit procedures and practices affecting Ground Operations.
Hands-on recruitment, schedules, rosters, and shift-pattern manpower allocation. Composed, self-confident, and focused, committed to efficiency and successful, safe results.
Proven skills in analyzing data, identifying pitfalls, and recommending cost-effective solutions. Possesses effective persuasive, negotiation, problem-solving solving and decision-making skills. Dynamic with exceptional work habits; high accuracy and attention to both results and details.
Employs technical expertise and interpersonal relations to support the company’s objectives. Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.

Location: Islamabad Apply

Position: A320 First Officer

Job Purpose

To conduct assigned flights by the detailed provisions of the Company Operational Manual and in compliance with the CAA-related regulations. He/she must ensure that ultimate safety, security, and efficiency are achieved throughout all operated flights; supports and guides the flight/cabin crew, handles emergencies and ad-hoc scenarios effectively, and takes control over the flight to ensure successful performance and positive corporate image.

Flies theaircrafts from one destination to another by the given schedules and approved flight plans; carries out his/her duties and acts as the ultimate responsible for the aircraft during the assigned flights, taking into account the following key factors, in order of priority: Safety, Efficiency & Passenger comfort

Experience, Qualification,s and Requirements

Minimum of 750 flying hours on A320 Family. ATPL is preferred.

Valid licenses, valid 1 medic,al and Valid IR

Valid English Language Proficiency (ELP) certification. Above level 4

Appropriate CPL/ATPL (preferred) License.

He/she must pass the technical, psychometric, and Medical Fitness check-up assessments for Pilots as per the Company/CAA standards.

Training in safety and emergency response is essential – a formal qualification is an advantage.

Basic Airport, security procedures, and regulations training is an advantage.

Crew Resources Management Training is considered an advantage.

IATA principles & standards relating to security are an advantage.

Proficient in Aircraft systems, proficient in Microsoft Office, Intern, e, and Web Search.

Very good in English – written and verbal communication, Technical reports writing, presentations, etc.

Experience with the low-cost airline is highly desirable but not mandatory.

Location: Karachi, Islamabad, Lahore Apply

Fly Jinnah Jobs August 2025